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Frequently Asked Questions

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If I don’t have pain in the pad, can that lump hurt me?

No, it is precisely an element that provides support and rest to the transverse arch of the foot.
It helps it not to lose its arched shape that serves as a natural cushioning element of our body.

I have a lot of bridge.
Is it a suitable template for me?

Yes.
The shape of the insole provides optimum support to the internal and external plantar arch, resulting in an improved foot strike.

I have flat feet, is an insole suitable for me?

The flat foot lacks height in the internal arch.
SMOU gives you that shape that flat feet lack.
At the beginning you will feel different but you will end up adapting and resting your foot more.

I have inwardly slumped feet, is an insole suitable for me?

If you have feet that fall inwards, it is called a valgus foot.
Slightly valgus ankles are normal, but if your case is more accentuated, you should visit your traumatologist or podiatrist to check if you need extra support. In this case, it is of utmost importance to wear shoes that support the structure (hard counter) and help us to avoid future alterations.
If you wear good shoes and do not need extra support, you can use SMOU without problems.

My feet are “bowed” or arched outward.

As with everything, you have to assess the degree.
If you suffer recurrent sprains, you will have to opt for high-top boots that support the heel or insole with a good cup to avoid the usual sprains.
Check with an expert to see if you need to wear a wedge.
If you do not have these problems, SMOU can fit you perfectly due to its ergonomic, resistant and comfortable design that will balance your structure.

I put the insoles in today and I notice the bulge a lot.

Calm down! it’s normal.
You have to give a staff time to adapt.
You’ll see that in a few days you won’t even remember it’s there.
If not, please contact us! info@smouinsoles.com

If I only have pain in my left heel, can I wear only the left insole?

No.
You would cause an 11 mm dysmetry (one leg higher/shorter than the other) and that could cause back pain.

Why is it priced this way?

We are orthopedists.
We don’t diagnose but we make the insoles that the doctor asks you to have custom made.
After making hundreds of insoles and talking to many patients who came to us looking for a solution to their foot pain, we have been able to standardize the insole that we should make by hand for a much higher price.
They are very expensive to produce and are half handmade.

Based on what parameters is it designed?

This template is designed from observation of the outcome obtained from over 200 customers, common preferences and needs and our shop fabrication experience.
It has the treatment elements that we would do by hand for the pathologies listed on the website and is well designed to be a quality template.

How can it be for all types of feet?

The arches and the ergonomic shape it has is given by the calculation of the average arches of all the Insole made and observed feet, with which we have found that it is suitable for 90% of users.
It gives sufficient elevation to the internal arch in the case of flat feet, and correct support in the external arch in the case of cavus feet. It is very comfortable; rigid but soft.
Balances the structure, improves the stride and posture.

How is it manufactured?

This template has 4 manufacturing processes, 2 of them being manual.
It is an almost custom-made insole.
It is made with a unique patented technique and no adhesives are used to join its different layers, making it 100% breathable.

Is it adaptable?

Yes.
It is a template with a resin base that, when heated, can be modified in shape and adapted as one wishes*.
*It is advisable to consult a professional if extra adaptation is required.

Can it be used in summer?

If you wear sandals with a removable insole, yes.
Its microfiber lining allows its use without socks and in summer, being very pleasant to the touch and with a good sweat absorption.

Should I buy shoes in larger sizes?

No!
Just look for a shoe model that has enough capacity.
Removable Insole and high instep.
As for the heel, it should not be too low, because if it is, your foot will stick out when you walk.
If the shoe model already has a narrow instep, no matter how many extra sizes you buy, it will still be narrow.
And it will be too big.

Should I buy orthopedic shoes to use these Insole?
Not at all!

There are shoes from many brands that can fit you.
It’s just a matter of searching!

What characteristics should a good shoe have?

Removable Insole.
Non-narrow last.
High instep.
Tall upper.
Flexible from the metatarsal area (the one with the pad).
And if you need extra support, the shoe should have a hard counter.
If you notice that you have deformed the shoe, you should throw it away and buy a new one.

Why does the footprint improve?

The arches, its shape, thickness and materials make it perfectly adapted to all types of feet.

Why does it balance the structure and improve posture?

It has a resin base that is rigid enough to support the bone structure in a correct position.
It is a neutral and sufficiently resistant insole to avoid bad posture and associated pain.

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Should I remove the insole from the shoe?

Ideally, yes, for volume reasons.

But if I remove the insole, I’m left with nothing in the toe part….

You can buy the typical thin insole that can be cut out at the tip, without any shape, to solve this problem.

Can they move inside the shoe?

No one has reported this problem to us but we understand it could happen.
Buy double sided tape and stick it on the shoe.

Should I remove the black part and replace it with the salmon colored one?

If your heel hurts in that area, yes.

Is it necessary to put the heel pad on both feet if I only have the problem on one foot?

Yes.
Otherwise, you will have a dysmetry, that is, you will have one leg shorter than the other, since you will not have the same thickness in both feet.

Does it work for Achilles tendinitis?

Yes.
But you can also use simpler heel lifts and heel cushions sold in pharmacies.
If you only need to add height, you can consider these simpler options.

I notice a lot of unevenness where the heel cup ends.

It can happen, because when you take 3 sizes, you can be in the one where the end of the heel cup does not fit quite right. In this case, consider Smou Complet, which does not have this problem.

Why is it so long if it is a heel pad?

Because we wanted it to have support in the arches of the foot.

Can it be worn in narrow instep shoes?

That’s what they were made for.
They exist for those shoes where Complet doesn’t fit.
Although if this is not your problem, we prefer Complet over Heel.

Do they work for metatarsalgia?

They do not have metatarsal relief but thanks to their arches and shape, you will support the foot better and will not load the forefoot so much.

Can they be trimmed?

No

Do I have to wear larger shoes to use the insole?

The size should be your size.
You just have to make sure that the type of shoe is the right one: wide last, instep capacity and removable insole.

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Are they useful for metatarsal pain?

They are designed for just that.

Why do they remove the pain at the base of the pad?

Because they have a retrocapital bar, that is, a bulge that raises the transverse arch and prevents your toes from resting, thus reducing pressure and, with it, pain.

Can the lump become bothersome?

Not if the pad hurts.
If it doesn’t hurt, you don’t need an insole with a bump like that and it may take some getting used to.

If I have flat or pronated foot in addition to toe pain, can I do well for everything?

In this case, it is better to buy Smou Meta Premium, which has a base support.

Can they be trimmed?

Yes, every 2 sizes.
Take the insole of your shoe and use it as a size model before cutting anything.
If you don’t have an insole to compare, it’s better to go short and trim a little at a time.

Is it possible to do sports with them?

Yes you can, although they are insoles designed for treatment, not for sports practice.

I hesitate between two sizes.
Which one should I choose?

When in doubt, take the larger size.

I always wear sneakers one or 2 sizes bigger than my foot.
What size should I choose?

That of your foot.
Remember that this insole has an unloading element designed for the numbering of your foot, not your shoe.

Do I have to wear larger shoes to use the insole?

The size should be your size.
You just have to make sure that the type of shoe is the right one: wide last, instep capacity and removable insole.

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What is the difference with smou meta?

They have rigid support at the base and the metatarsal relief is larger.

Are they hard?

They have rigidity in the base to support the body structure better than meta, but they are soft on top.
However, they are somewhat less soft than meta, since the rigid base stiffens the latex somewhat, but they are soft on top.

I’m a little bothered by the bulge.

You may notice discomfort the first week, but never pain.
If you notice pain, take them out and contact us.

I have flat feet and my pad hurts.
Is it better to use meta or meta Premium?

Meta premium will shape your inner arch.
Meta no.

I have pronated flat foot and pad pain.
Better meta or meta premium?

Better premium goal, because with its rigid base, it will give you more support for that foot that falls inward.

Can they be trimmed?

Yes.
Every 2 issues.

Do I have to take the insole out of the shoe to put this one in?

That would be ideal, yes.

Is it possible to practice sports with them?

It is not advisable.
The retrocapital bar is very pronounced.
It is better to avoid impacts.

I hesitate between 2 sizes.
Which one should I choose?

When in doubt, take the larger size.

I always wear sneakers one or 2 sizes bigger than my foot.
What size should I choose?

That of your foot.
Remember that this insole has an unloading element designed for the numbering of your foot, not your shoe.

Do I have to wear larger shoes to use the insole?

The size should be your size.
You just have to make sure that the type of shoe is the right one: wide last, instep capacity and removable insole.

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What are they suitable for?

For advanced, stiff, immobile bunions or tendonitis of the big toe.

What characteristics do they have to be suitable for bunion and/or tendonitis?

Smou Hallux have a splint on the inner side to limit the movement of the first toe when walking.

I am getting a bunion.
Are these insoles right for me?

Hallux is for when the bunion is very advanced and the joint is arthrosed (immobile).
If you are developing a bunion, you can look at any Smou model that has a rigid base according to your foot type.
If you have a flat foot, Smou Flat Foot, if you have a cavus, Smou Cavus Foot, and if your anatomy is normal, you can use Smou Comfort Premium.

Can you practice sports with them?

They are too rigid.

Can they be trimmed?

It costs a lot.
Unlike the rest of Smou insoles, these ones have a rigid base and, in addition, the splint in the internal part.
They are very difficult to trim.

I hesitate between two sizes, which one should I choose?

When in doubt, the smallest.

Do I have to wear larger shoes to use the insole?

The size should be your size.
You just have to make sure that the type of shoe is the right one: wide last, instep capacity and removable insole.

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Why are Inoles suitable for flat feet?

Because they have a rigid base with double reinforcement in the internal arch that will shape your internal arch and make your feet and legs rest.

Can I do sports with them?

If you have flat feet, you should wear them for all your activities.

Can they be trimmed?

Every other size.
Ideally, you should take out the insole of your shoe and use it as a model to cut it out.

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Why are Insole suitable for pes cavus?

The shape of its arches offer good support for this type of feet, in addition to having metatarsal relief, which provides relief at the base of the toes.

The internal arch is not very high and I have a lot of bridge.
Is this correct?

They do not have a very high internal arch because it is not necessary.
Even if you think you have a high arch because you have a very high internal arch, when you step, what you don’t support is the external arch of the foot.
That is the support that Smou offers you and that is what you need.

Can I do sports with them?

In fact, you should always wear them, for any activity.

Can they be trimmed?

Every other size.
Ideally, you should take out the insole of your shoe and use it as a model to cut it out.

I have recurrent metatarsalgia due to my pes cavus, can these Insole help me?

You have to treat metatarsalgia with Smou Meta or Meta Premium and when you have solved it, use Smou Cavus Foot as a base insole to avoid overloads.

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What type of foot are these Inoles for?

Insole for morphologically healthy feet (not cavus or flat or pronated) and that do not need correction when walking (neither pronators nor supinators).

What are the benefits?

Above all, cushioning and foot rest.

Can I practice sports with them?

If you don’t need anything more than cushioning, yes.

Can they be trimmed?

Every other size.
Ideally, you should take out the insole of your shoe and use it as a model to cut it out.

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What type of foot are these Inoles for?

They are insoles for morphologically healthy feet (not cavus or flat or pronated) but that do need stabilization when walking.
Cases in which supine, prone, or want to neutralize bad postures.

What are the benefits?

Cushioning and stabilization.
They are useful for knee or back pain caused by a bad step.

Can I practice sports with them?

Although the sport range is designed for this purpose and the materials used are more suitable for sports.

Can they be trimmed?

Every other size.
Ideally, you should take out the insole of your shoe and use it as a model to cut it out.

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What is Smou Daily for?

Smou Daily are designed to fit in party shoes, sandals or summer shoes: stilettos, ballet pumps…

What are the benefits?

They have some metatarsal relief and some internal arch support.

Can they be trimmed?

There are 3 sizes: from 35 to 41.
They are available in 3 sizes.

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What type of foot are these Inoles for?

For morphologically healthy or standard feet (not cavus or flat or pronated) that practice sports.

What kind of sport are these Inoles for?

For endurance and impact sports where it is necessary to cushion the most sensitive areas (heel and metatarsus), such as running, marathons, triathlons…

What are the benefits?

Heel pad and heel stabilization, cushioning and offloading

Can they be trimmed?

Every other size.
Ideally, you should take out the insole of your shoe and use it as a model to cut it out.

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What type of foot are these Insole for?

For morphologically healthy or standard feet (not cavus or flat or pronated) that practice sports.

What kind of sport are these Inoles for?

For sports of short duration, where what we are interested in is to have more momentum, stability, such as paddle, tennis, soccer…

What are the benefits?

Momentum and stability.

Can they be trimmed?

Every other size.
Ideally, you should take out the insole of your shoe and use it as a model to cut it out.

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